Babies"R"Us in Lithonia, GA Closed now

Reviews about Babies"R"Us

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  May 05, 2020, by KateMae Designs
  Do not waste your time if you want good service! I went to this particular location twice in two weeks and a different horrible experience each time. The employees are young, inexperienced girls who couldn't care less ab providing good customer service. The first time I went there was feces smeared over every seat in the restroom and though they cleaned it I still had to take my niece to a different store to use the bathroom bc she couldn't wait. The second time I came there was NO tissue in ANY stall and one stall was out of order. Being 8 months pregnant that is a big inconvenience! No employees were throughout the store so I had to walk all the way back to the front to get someone's help. The employee refilled the tissue and told me "oh, the mgr knows we have a problem with our bathrooms and there's no one here to check on our bathrooms on the weekends." Are you kidding me? Note that when we first walked in we overheard a customer say to her friend "She was VERY rude." I would have to assume she was referring to the same rude employee who helped me... But if she was referring to another employee that's even worse. Order online or go somewhere else... But if you enjoy crappy service where you spend your money, this location is the place to be!